We prioritized negotiation with the developer to avoid legal action. Our strategy involved diplomacy and firmness to persuade the developer to repair the damage, even though the issue had passed the Defect Liability Period.

Problems

During our due diligence assessment prior to assuming management, we identified an
existing sunken driveway issue that had outlasted the developer’s Defect Liability Period (DLP).

Solutions

We prioritized negotiation with the developer to avoid legal action. Our strategy involved diplomacy and firmness to persuade the developer to repair the damage, even though the issue had passed the Defect Liability Period.

What We Achieved

Developer rectified the issue within 2 years at no cost to the MCST even after the Defect Liability Period (DLP).